November 22, 2024 17:32 (IST)
Follow us:
facebook-white sharing button
twitter-white sharing button
instagram-white sharing button
youtube-white sharing button
Chhattisgarh: 10 Maoists killed during encounter with security forces in Sukma | Baba Siddique murder case: Arrested Akashdeep Gill used a labourer's hotspot to evade tracking, say police | Donald Trump picks 'smart and tough' Pam Bondi as new US Attorney General after Matt Gaetz withdraws | Canadian government denies media report that claims PM Modi knew of Khalistani leader Nijjar's killing | PM Modi bestowed Dominica's highest award at India-CARICOM Summit
Court orders Swedish furniture retailer IKEA to pay Rs 3,000 for charging customer for paper bag with brand name: Report

Court orders Swedish furniture retailer IKEA to pay Rs 3,000 for charging customer for paper bag with brand name: Report

| @indiablooms | 24 Oct 2023, 09:05 pm

Bengaluru: Swedish furniture retailer IKEA has been asked to pay Rs 3,000 to a woman by a Bengaluru court for charging her Rs 20 for a paper bag that had its logo printed on it, according to a report in the media.

Sangeeta Bohra was charged Rs 20 for the paper bag at the Nagasandra branch of IKEA on October 6, 2022.

According to the report, Bohra alleged that the company did not inform her about the additional charge for the bag before the purchase and that charging customers for paper bags was an unfair trade practice

She had bought some items at the Nagasandra branch of IKEA and needed a bag to carry the items.

In 2022, Bohra filed a case with the Consumer Commission, asserting that charging for the paper bag constituted a deficiency of service and unfair trade practice, said the report.

However, IKEA contended that charging customers for paper bags did not amount to unfair trade practice.

The Consumer Commission headed by President B N Arayanappa and Members Jyothi N and Sharavathi S M in their judgment, however, dismissed IKEA's contention.

The court underscored that the State Commission held that expenses incurred in making goods deliverable state shall be borne by the seller, adding that IKEA’s contention raised does not merit acceptance, according to the report.

It also said that consumers could not be expected to carry their own bags. If a consumer wants to buy 15 items from different shops, they cannot be expected to carry 15 bags to shop, it added.

The Bengaluru Court directed the Swedish company to adhere to this directive within 30 days of receiving the order. It directed the company to pay the consumer Rs 20 along with accrued interest, Rs 1,000 for damages, and Rs 2,000 for legal expenses.

Support Our Journalism

We cannot do without you.. your contribution supports unbiased journalism

IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.

Support objective journalism for a small contribution.