April 26, 2024 22:30 (IST)
Follow us:
SanDisk-Teleperformance bags Best Outsourcing Partner award from Contact Centre World
Gurgaon, June 26 (IBNS) Teleperformance India, a member of the US$3.23 billion Teleperformance Group - global leader in customer experience management - has been awarded the 'Best Outsourcing Partner' award by Contact Centre World, a worldwide association focused on propagating best practices in the BPO industry.
The award recognizes Teleperformance’s exceptional track record in customer satisfaction for SanDisk, a global leader in flash storage solutions.
“The award recognizes a strong commitment of Teleperformance teams to achieve enhanced customer satisfaction to match SanDisk’s distinctly superior products and service levels. This recognition will spur us to deliver even better customer experience to our marquee clients,” says Sanjay Mehta, Managing Director, Teleperformance India.
“The teams seamlessly aligned the vision of two the brands - SanDisk and Teleperformance - that allowed us as outsourcing partners to deliver enhanced customer experience at every given opportunity,” Mehta added.
Three Contact Centres of Teleperformance provide technical support and trouble-shooting services in 15 languages for US-based SanDisk, a global leader in flash storage solutions. In addition, it manages an online tech forum in four languages.
Over 100 outsourcing firms from Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore participated in the award process where an eminent jury from the industry made the final pick.
Speaking at the award ceremony earlier in Singapore Raj Wadhwani, President, Contact Centre World said, “The best outsourcing partnership award that recognises a strong relationship between SanDisk and Teleperformance India…worthy of emulation by the rest of the industry.”
L to R__Teleperformance India MD Sanjay Mehta at the Contact Centre World_CCW_ award ceremony with CCW Pres Raj Wadhwani and TP India Director Mktg Neha Chopra
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
Stock market opens in green with Nifty near 22,600 Fri, Apr 26 2024
Vedanta Ltd Q4FY24 net profit drops 27% YoY to Rs 1,369 cr Thu, Apr 25 2024
Swiggy gets shareholders' nod for $ 1.2 billion IPO Thu, Apr 25 2024
HUL Q4FY24 profit drops 6% YoY to Rs 2,406 cr Thu, Apr 25 2024
Credit card spending grows 27% YoY to Rs 18.26 trillion in FY24: RBI Thu, Apr 25 2024
Mahindra Tractors crosses milestone by selling 40 lakh tractor units Thu, Apr 25 2024