April 20, 2024 18:45 (IST)
Vorwerk selects Cognizant for IT services
Frankfurt, Germany, Oct 24 (IBNS): Information technology, consulting and business process service provider Cognizant on Friday announced that it has been selected by the Vorwerk Group to transform its IT infrastructure and provide application services.
Vorwerk, an international direct-sales company with subsidiaries in 24 countries around the world, will achieve higher levels of business agility and service quality.
Through this transition, Vorwerk Group will be able to standardize and centralize its IT environment to a higher degree while driving down costs.
As part of the six-year engagement, Cognizant will provide Vorwerk with integrated service management, data center, network and application management services.
Cognizant will also deliver end-user computing services and field services as well as manage a new service desk, providing help to Vorwerk’s employees in a variety of languages.
The services desk will be a central point of contact for the company, assisting staff in German, Italian, French, English, Spanish, Portuguese, Czech and Polish.
By partnering with Cognizant, Vorwerk will focus more strongly and efficiently on its core competencies. Increased centralization will also make the Group’s IT environment more transparent, enabling Vorwerk to proactively monitor, manage, and improve its IT infrastructure even further.
“As an expanding business, customer orientation and time-to-market are top priorities for us,” said Reiner Strecker, Managing Partner at Vorwerk. “We chose Cognizant as our strategic partner because of the company’s ability to understand our needs and provide the best support to meet them. Our sophisticated IT environment doesn’t just need to be run if we want to satisfy market requirements, it also has to be continuously enhanced and managed. Cognizant’s IT and infrastructure transformation offering has been tailored to meet our own needs, and supports our global strategy. We found a suitable partner in Cognizant with strong customer orientation, corporate culture, and innovative strength.”
“Our aim is to improve the quality of the services we provide to our end users and to globalize and support our new strategic orientation in the IT sector. We chose Cognizant to not just reorganize our IT infrastructure, but also to introduce an IT operating model based on ITIL,” said Axel Scarponi, CIO of the Vorwerk Group.
“Our end-to-end capabilities in IT Infrastructure services, coupled with our deep understanding of Vorwerk’s business, will help us establish best-in-class service delivery processes. This puts us in a great position to support the Vorwerk Group in maximizing further growth opportunities in their key business areas,” said Debashis Chatterjee, President of Technology Solutions at Cognizant.
“Cognizant is committed to helping Vorwerk build a simpler, more scalable and globally unified IT environment that will provide an ideal platform for the Group’s various divisions to conduct their daily business. As such, Vorwerk will be able to concentrate more on developing products and implementing effective sales and marketing activities, thus strengthening the Group’s position in the market," he said.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
HDFC Bank's net profit up 37 percent in Q4 Sat, Apr 20 2024
Elon Musk postpones upcoming visit to India: Reports Sat, Apr 20 2024
India's forex reserves contract by $5.4 billion to $643.16 billion Sat, Apr 20 2024
Ola Cabs IPO likely on the cards to raise $500 million: Report Fri, Apr 19 2024
Wipro's headcount drops 9.5% to 2,34,054 in FY24 Fri, Apr 19 2024
Wipro Q4FY24: Net profit drops 8% YoY to Rs 2,835 cr Fri, Apr 19 2024
Jio Financial Services Q4FY24 net profit at Rs 310 cr; NII Rs 280 cr Fri, Apr 19 2024
Sensex jumps up 599 points ending losing streak for several sessions Fri, Apr 19 2024