Wadhwani Foundation partner Narayana Health

The program aims to fill the void of critical skills needed in the healthcare industry that are currently missing from formal and informal nursing education programs.

Using videos and interactive, technology-based lessons, accessible on an online platform, Wadhwani Foundation’s courseware is designed for rapid rollout. To date, WF has reached more than 1,700 nurses and nursing assistants across 20 Narayana Health centers in just a few months.

This program is part of Wadhwani Foundation’s larger vision of skilling India by leveraging technology and transformative learning techniques.

India continues to face a growing gap in maintaining a skilled labor force, or knowledge workers, to conduct some of the nation’s most critical – though often overlooked – jobs.

Support and paramedical staff represent this segment in the healthcare industry; individuals are required to perform a skilled job without access to a job competency driven curriculum or having undergone formal training.

According to industry experts, India’s health care sector faces a shortage of 1 million nursing assistants. Wadhwani Foundation strives to meet this need by producing quality, open source training solutions.

“Our strategic collaboration with Wadhwani Foundation is a step in the right direction. India’s healthcare industry is facing an acute shortage of support staff and I am glad that the skill development initiative of Wadhwani Foundation has already skilled over 1,700 competent staff. This happened despite full shift schedules, because these learner-centric e- modules do not drain experienced teaching nurses’ time and allow the trainees flexibility in taking courses inside and outside the classroom. Since we seek to expand from 5,000 beds to 30,000 beds in three years, rather than running disparate and traditional teacher driven training courses, this approach of creating and deploying repeatable, modular self and peer- driven lessons can help us realize this goal without diluting the skills of our people or quality of our care,” said Dr. Devi Prasad Shetty, Chairman, Narayana Health.

Wadhwani Foundation worked closely with practitioners at Narayana Health to identify critical nursing and patient care skills, job needs, required training processes, as well as curriculum and generic content.

The Foundation’s instructional design team restructured course content to leverage experiential, peer-driven, interactive, and learner-centric pedagogies.

By using videos, games, simulations, and group activities to deliver content, Wadhwani Foundation’s approach ensures that students receive a 360 degree learning experience.

All courses are deployed using an easily accessible online technology platform, reducing the dependence on and workload of teachers, while providing flexibility for students to study at their own pace and location.

Elaborating further on the successful partnership with Narayana Health, Ajay Kela, Wadhwani Foundation’s CEO, said, “Job outcomes should be the main criteria by which we evaluate skill training and the best way to develop such courses is to work hand in glove with the employers.

"In partnership with Narayana Health, one of India’s largest healthcare service providers, we have successfully created a technology-enabled curriculum for comprehensive training of healthcare workers that will be available to the Industry. This pilot is part of the Foundation’s larger vision to develop a market ready skilled force across industries through our innovative and scalable technology solution. Our partnership with Narayana Health is a positive first step in that direction.”

The carefully designed job competency curriculum includes typical medical procedures, as well as functional English, Life & Workplace skills, Basic IT skills, Occupational Safety, Health & Environment training, and Medical Math.

More than 210 hours of content has been developed since early 2013 and the curriculum continues to be piloted for skill upgradation with new nurses, patient care assistants, and other new and existing healthcare support staff. Feedback from students has been uniformly positive with every single student preferring it to traditional classes.

Narayana Health is mainstreaming Wadhwani Foundation’s initiative as part of its comprehensive professional development plan for all employees.