December 26, 2024 07:55 pm (IST)
Follow us:
Election Commission provides state-wise complaint redressal mechanism
New Delhi, Apr 1 (IBNS) In view of the ongoing elections in several states, the Election Commission of India (ECI) has, on Thursday, issued instruction to provide a Complaint Redressal Mechanism in the respective states.
According to the ECI, the main objective of this IT platform is to provide the following:
i. Manage the complaints being received through call centres/telephone/online/fax/ post /paper complaints/in person in an integrated way and a time bound manner.
ii. Inform the complainants about the status of receipt and disposal of complaints.
State-wise steps being undertaken by the Commission are as follows:
In Assam, the complaints will be received through (i) toll free number 1950, (ii) online application ‘SAMADHAN’ available at district websites with URL http://election.cloudapp.net/
In Kerala, e- Pariharam has been launched to facilitate lodging complaints online. Complainants can also visit Akshaya Centres (CSC) and use helpline numbers. Complainants will receive SMS alerts while lodging as well as at the time of disposal of complaints. Photos/videos can be uploaded as part of complaints. The URL of website is: http://e-pariharam.kerala.gov.
In Tamil Nadu, apart from paper, phone, e-mails, online modes of complaint receipt, the complaints will also being received through Facebook, twitter etc. The option for lodging online complaint is available on website of CEO, Tamil Nadu: http://www.elections.tn.gov.
In West Bengal the IT platform is available at the URL: http://election.cloudapp.net/
In Puducherry, CEO - Puducherry has established 24x7 helpline call centre with 5 dedicated trunk lines under supervision of an officer of Tehsildar level. Complaints are also being received through SMS, Whatsapp (8903331950), e-mail etc. The online complaints registering mechanism is also available for the use of public.
The Election Commission of India has said that it aims to ensure that complaints at all level are properly addressed and timely redressed and the entire election process is made smooth, hassle free, transparent and effective.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
Maharashtra: Man on Rs 13,000 salary siphons off Rs 21 cr; gifts girlfriend 4BHK apartment
Thu, Dec 26 2024
Delhi Assembly polls: AAP threatens INDIA bloc split over Congress leader Ajay Maken's anti-Kejriwal remarks
Thu, Dec 26 2024
BJP slams Congress for banners with distorted India map in Karnataka
Thu, Dec 26 2024
Anna University sexual assault case: Accused is a DMK worker, claims BJP's Annamalai
Thu, Dec 26 2024
Celebrities too responsible for crowd control: Telangana CM Revanth Reddy to Telugu filmdom amid Pushpa 2 stampede row
Thu, Dec 26 2024
Boat capsizes off Calangute Beach in Goa; 1 killed, 20 rescued
Wed, Dec 25 2024
Man sets himself on fire near Parliament building; locals, police rush him to hospital
Wed, Dec 25 2024
Allu Arjun, Pushpa 2 makers announce Rs. 2 crore compensation for family of stampede victim
Wed, Dec 25 2024