ICICI Bank announces launch of ‘Mera iMobile’

Anyone including non-ICICI Bank customers can also download and use the app which is available in eleven Indian languages.

Christened, ‘Mera iMobile’, it allows users in rural areas to avail as many as 135 services on their mobile phone, helping them to save the time and cost of visiting a branch to avail these services.

The list of services include Kisan Credit Card, Gold Loan, Farm Equipment Loan and loans to Self-Help Groups (SHGs).

The app also enables them to undertake an array of frequently used banking services from their smartphone, without using mobile internet services.

Additionally, it is the first banking app to offer agriculture related information like crop-wise mandi prices of nearly 230 crop varieties across 460 mandis.

It also displays taluka-wise weather update for close to 3700 talukas across and over 300 districts, aiding farmers to plan their sowing and harvesting activities conveniently and in an informed manner.

Chanda Kochhar, MD & CEO, ICICI Bank said, “At ICICI Bank, we believe in investing in innovative technology much ahead of its time. In line with this philosophy, ICICI Bank has pioneered many innovative solutions for its customers like internet, mobile, Tab and ‘Touch Banking’ branches among others. Today, India has the second largest - internet user base and smartphone market globally. We envisage that the next wave of growth in internet usage will come from rural India due to growth in cheaper smartphone handsets, spread of wireless networks and evolving consumer behavior."

"With the new ‘Mera iMobile’, we will offer our rural and semi-urban customers a unique and unparalleled experience in their interactions with the bank. ‘Mera iMobile’ is a result of extensive research and has evolved into the country’s first comprehensive offering for rural customers on smartphone with 135 services and in eleven Indian languages. It enables any user, even if they are not ICICI Bank customers, to download the app and get access to agri related advisory on mandi prices and weather. These aid in saving time and effort of travel to the branch and the mandi for various services. We believe this app will resonate with the needs of the rural customers and aim to have over half a million downloads in the next six months,” Kochhar added.

Any ICICI Bank customer with a rural savings account / Kisan Credit Card/ Gold Loan/ Self-Help Group/ other agri loans can download ‘Mera iMobile’ from Google Play store on their Android smartphone.

Non-ICICI Bank customers can also download to use the agriculture advisory related services.

The key services of ‘Mera iMobile’ are:

Integrated offering of rural banking accounts in the app: It is the only banking app to offer rural banking services like Kisan Credit Card (KCC), gold loan, loans to SHG  and tractor loans. Customers can now view details including outstanding interest, available limit, account statement, among others, on the app itself. They can also make payments from within the app from their linked savings account for KCC. Shortly, customers will also be able to renew these loans from the app itself.

Value- added services of agri-information: Users can avail information on weather   and prevailing crop prices from the app. It is the first banking app to offer these additional services. Anyone, including non ICICI Bank customers can download the app to avail the advisory related services. To begin with, this information will be available in agri-dominant districts.

Availability of services without using mobile internet services: The app offers 14 frequently used banking services which can be used without using mobile internet services. These SMS based services that can be done from ‘Mera iMobile’ are a marked improvement over the SMS Banking services available in feature phones. Available as pre-formatted templates, customers can conveniently complete their frequent transactions by simply adding few details. These services include fund transfer, bill payment, cheque book request, recharges and balance enquiry among others.

Offers the app in multiple languages: The app is available in eleven Indian languages and English. The languages include Hindi, Marathi, Gujarati, Tamil, Telugu, Kannada, Malayalam, Bengali, Odia, Assamese and Punjabi. It is also the first banking app to offer UPI services in multiple Indian languages.