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Govt directs ride hailing platforms to join National Consumer Helpline for better redressal of consumer complaints

Govt directs ride hailing platforms to join National Consumer Helpline for better redressal of consumer complaints

May 11, 2022, at 04:36 pm

New Delhi: The government has asked all ride-hailing companies to become a convergence partner in the National Consumer Helpline, to enable better grievance redressal for consumers and also compliance with Consumer Protection Act, 2019 and E-commerce Rules, 2020.