ICICI Lombard introduces new benefits in its health insurance policies

These introductions further embellish the company’s current health insurance offerings such as Complete Health Insurance.

The additional benefits and relaxations have been arrived at, keeping in mind the challenges faced by customers due to Covid-19 pandemic and the associated lockdown.

The endeavor is to enhance customer experience and benefits in the current environment. This initiative is in line with ICICI Lombard’s philosophy of ‘Nibhaye Vaade’ and going the extra mile for its customers in times of need.

Commenting on the occasion, Sanjeev Mantri, Executive Director, ICICI Lombard GIC, said, “At ICICI Lombard, we believe in hand holding our customers in their hour of need. As the Covid-19 pandemic continues to throw new challenges, we thought it important to embellish our health insurance proposition to ensure that we effectively meet the emerging needs of our customers. '

"The additional benefits, offered at no extra cost, should enable our policyholders to derive maximum benefit from their health insurance cover. "

Since the outbreak of COVID-19, ICICI Lombard has taken several measures for the benefit of its customers.

This includes launch of a dedicated ‘COVID-19 Protection Cover’. Further, the company has offered a host of digital solutions to its customers across web, mobile and apps.

It has also simplified many of its processes pertaining to policy purchase, renewal, claims etc.

ICICI Lombard has always aimed to be ahead of the curve and offer industry-first initiatives to its customers, thus staying true to its ethos of “Nibhaaye Vaade” (Keeping Promises).