Swiggy, Zomato clock record orders per minute sending UPI infrastructure into disarray

Typically, both platforms typically clock over 1.5 million orders a day.

Zomato recorded 4,000 orders per minute and Swiggy clocked over 5,000 orders per minute last New Year's Eve with both the platforms receiving over 2 million orders each, compared to the 1.3-1.5 million they usually clock in a day.

As customers placed order on the two platforms at a frenetic pace, the UPI digital payment infrastructure faced difficulty in tackling the huge traffic. Many customers complained failed payments. Zomato founder and CEO Deepinder Goyal said the UPI success rate was drastically down across all apps, at 40 percent from 70 percent.

The final data clocked by both platforms is expected closer to midnight. According to analysts, both platforms are likely to enter January with healthy user numbers.