Air India apologises to passengers stranded in Russia, offers refund

New Delhi: Air India has issued an apology to the passengers of its flight that was redirected to Magadan in Russia due to a mechanical glitch in one of its engines. Several passengers had complained that they were left to deal with subpar food, stray arrangements, and language problem while not a single Air India crew member was on site to assure or help them.

Air India's reserve plane collects passengers stranded in Russia's Magadan

Magadan/UNI: An Air India reserve aircraft that had been sent to Russia's Magadan to collect passengers stranded in the city after an emergency landing left for San Francisco with passengers early on Thursday, Magadan International Airport Director General Dmitry Sivolobov told Sputnik.

Air India passengers stranded in Russia face chaos and confusion, battle inadequate food and toilets

New Delhi: Stranded passengers of an Air India flight that made an emergency landing in a remote Russian town on Tuesday are struggling with unfamiliar food, shabby accommodation and a language barrier. In a Twitter post, a passenger called the situation a "full-blown humanitarian crisis" as passengers are left to deal with poor communication, subpar food and stay arrangements, while not a single Air India crew member is on-site to assure or help them.