West Bengal
Ujjivan SFB makes big West Bengal push — opens two new branches to grab growing market
Ujjivan Small Finance Bank (Ujjivan SFB) on Wednesday announced the expansion into West Bengal with the opening of two new branches located in Brojergram and Bandra.
The move reflects bank’s commitment to addressing Kolkata’s distinct financial needs from neighbourhood businesses to new homeowners by enabling wider access to banking solutions.
With these new additions, Ujjivan SFB continues to strengthen its presence in West Bengal and beyond, now serving over 98.8 lakh customers across 26 states and Union Territories.
The two MicroBanking (MB)-led branches will offer Group Loans (GL) and Individual Loans (IL), further expanding the bank’s outreach and services in the region.
Commenting on the expansion, Vibhas Chandra, Head of Micro Banking & Gold Loans, Ujjivan Small Finance Bank, said "The launch of these two branches in West Bengal is part of our ongoing strategy to expand our presence in markets with strong fundamentals and customer demand. The state's strong base of small businesses, self-employed individuals, and micro-enterprises aligns well with our priority of promoting financial inclusion. By establishing a stronger presence on the ground, we aim to serve customers more closely while supporting local economic development. This move reinforces our commitment to Eastern India and our strategic focus on the region."
Ujjivan SFB's customer base of 98.8 lakh includes 3.5 lakh asset-only customers, 50.2 lakh liability-only customers, and 45.1 lakh customers with both asset and liability relationships, reflecting its balanced and inclusive growth strategy.
The bank continues to provide a comprehensive suite of financial products and services, including savings and current accounts, fixed and recurring deposits, demat and insurance services, as well as loans spanning microfinance, housing, MSME, agriculture, vehicle, and gold segments.
To address diverse credit needs, Ujjivan SFB offers Business Loans ranging from ₹10 lakh to ₹10 crore, Affordable Housing Loans between ₹5 lakh and ₹75 lakh, Micro-Mortgage Loans from ₹3 lakh to ₹15 lakh, Gold Loans from ₹25,001 to ₹25 lakh, and Vehicle Loans from ₹26,000 to ₹5 lakh. On the deposit side, the bank offers competitive interest rates with savings accounts earning up to 7.25% per annum and fixed deposits offering up to 7.95% per annum for senior citizens.
The bank has been steadily enhancing its digital footprint through platforms such as Ujjivan EZY for mobile and internet banking, and Hello Ujjivan, the bank's vernacular, visual, and voice-based app designed for easy accessibility. Other digital offerings include video banking, UPI-based payments, IMPS, NEFT, and RTGS facilities, ensuring seamless and secure transactions for customers across segments.
Ujjivan Small Finance Bank reported robust performance in the September 2025 quarter, with total deposits rising 15% year-on-year and CASA deposits crossing the ₹10,000 crore milestone to reach ₹10,783 crore, up 22%.
The gross loan book expanded 14% year-on-year to ₹34,588 crore, driven by strategic diversification that increased the secured loan share to 47%.
The quarter also saw the bank's highest-ever disbursement of ₹7,932 crore, with asset quality strengthening as PAR improved to 4.45% and GNPA remained stable at 2.5%. In line with the FY26 plan, during the quarter bank also opened 14 new branches and has applied to the RBI for a Universal Banking License and awaits a decision.
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