December 11, 2025 10:48 am (IST)
Follow us:
Air India installs self-check-in kiosks at 26 airports in country
New Delhi, May 12 (IBNS): National carrier Air India has launched self-check-in kiosks for its domestic fliers that aims to make the customer service hassle free and the check-in process expeditious.
Under this initiative, started on May 1, 2016, customers can procure the boarding pass by using the self-check-in kiosks also known as CUSS (Common Use Self Service) near the check-in area at the airport.
The exclusive service presently covers 26 domestic centers at Aurangabad, Bangalore, Bhopal, Bhubaneshwar, Calicut, Coimbatore, Cochin, Chennai, Goa, Hyderabad, Indore, Jaipur, Jamnagar, Jodhpur, Kolkata, Lucknow, Nagpur, New Delhi, Mumbai, Mangalore, Raipur, Rajkot, Trivandrum, Udaipur, Visakhapatnam and Varanasi.
The self-check-in kiosks helps in extended service availability, reduce customer wait time, eliminates queues, expands service capacity with multiple kiosks, thereby speeding up the check-in experience.
At Mumbai International Airport Limited (MIAL), two kiosks (on each at extreme left and right) have been equipped for this purpose with required signage.
The fliers using this service can skip the check-in queues and head to a dedicated baggage drop counter, where the actual baggage weight will be updated in the system and accepted for loading in to the aircraft.
The self-check-in kiosks will be in addition to the offline counters.
Support Our Journalism
We cannot do without you.. your contribution supports unbiased journalism
IBNS is not driven by any ism- not wokeism, not racism, not skewed secularism, not hyper right-wing or left liberal ideals, nor by any hardline religious beliefs or hyper nationalism. We want to serve you good old objective news, as they are. We do not judge or preach. We let people decide for themselves. We only try to present factual and well-sourced news.
Support objective journalism for a small contribution.
Latest Headlines
You won’t believe which ‘clean and pristine’ Kerala village Anand Mahindra just visited!
Mon, Dec 08 2025
'Hard work of months wasted': IndiGo passengers left in tears as crisis enters fifth day
Sat, Dec 06 2025
New flight duty time limitation rules kicked in for all airlines. Why was IndiGo hit the hardest
Fri, Dec 05 2025
Air India's partnership with Maldivian provides access to 16 hidden gems. Guess them now
Fri, Dec 05 2025
Ontario extends One Fare transit programme for two more years
Wed, Dec 03 2025